SHIPPING
/ RETURNS
SHIPPING
We offer shipping via
UPS using UPS Next Day Air, 2nd Day Air, and Ground delivery methods.
We currently only serve
the continental United States. We do not deliver to P.O. Boxes,
International addresses, Alaska, Hawaii, or Puerto Rico.
In most cases, orders
placed by 3:00 P.M. Central Standard Time, are shipped the same
business day. Orders placed on weekends will be processed on the
next business day. Business days are referred to as Monday through
Friday. In the case of holidays, product will be shipped the next
business day, following the holiday.
RETURNS
We will accept returns
for any unopened, unused products within 30 days of your order.
It is important that all original packaging be included to qualify
for a refund. Shipping costs are non-refundable. If you ordered
the item incorrectly or changed your mind, we will accept the
unopened, unused product and credit your account less original
shipping costs. Shipping cost is defined as cost for us to ship
the product to you not the cost you were charged for shipping.
We unfortunately do not
accept returns on the following: assembled or installed furniture,
food/beverages, custom orders (including large quantity, specially
priced quoted orders)
Any claims for damage
and/or shortages MUST be reported in 48 business hours without
exception. Be sure to check your deliveries upon receipt. In the
event of damaged products, please contact
us and we will assist you in the process.
We will pay for return
shipping only when products delivered are defective, damaged or
the wrong product was received from what was ordered.
All returns require an
inquiry to be placed via our contact
us section or by calling our main office at 629-888-9971
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